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Mahorall Farm Cider

 

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Terms And Conditions

Ordering And Delivery Information

Our couriers will deliver to addresses in mainland UK only. If you are off shore but in the UK then please contact us for a quote for delivery costs.


No signatures are currently required on delivery in order to avoid customers staying in all day but instructions must be given to us on how to deliver if no one is present at the delivery address. These instructions must be supplied to us on ordering. Please make instructions clear ie - leave in garage, leave with next door. These instructions will be given to the courier.

The deadline for ordering the cider is Midday on the Monday before the Tuesday packing day. If it is ordered after this time it will be sent for delivery the following Wednesday unless we have agreed otherwise by email.


We require from the buyer a name, address,email and mobile telephone number of the person responsible for buying the cider. The buyer must be over 18 years of age. A different delivery address may be used however the person receiving it must be over 18 years of age. If we have reason to believe the cider is being purchased for an individual under the age of 18 we will inform you of this information and will not send out the cider and refund any money taken.

Once the transaction has been completed and the payment has been received an email will be sent to you when the order is dispatched with a consignment number. Each parcel is able to be tracked.

We currently pack and send out the cider on a Tuesday for delivery the next day on the Wednesday.

NON DELIVERY- If the delivery fails due to no individual being able to receive it the courier will leave a card that explains there has been a delivery attempt and the cider will be delivered on the Thursday. If again there is no one available to receive the cider the package and no instructions on where it can be left it will be then taken back to the local courier depo and it is the reponsibility for the purchaser to collect it. If there is no communication from the buyer then it will be returned to us. We will charge the buyer the delivery costs and refund the cost of the cider.

Orders are subject to availablity of stock. In the unlikely event of the product being advertised on the website and there are no stocks all money will be returned or a different delivery date can be arranged.

Breakages
In the event of any breakages please contact us immediately at chris@farmcider.co.uk